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Retail Counter Representative

Retail Counter Representative
Hydraulic Supply Company is a division of Motion Industries. We are looking for a Retail Counter Representative in our Forest Park location to solve walk in customers' problems by reproducing hose assemblies to factory specifications or by selling the necessary parts or items in a timely manner, enabling the customer to limit costs and down time while maintaining profitability. We offer an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Primary Responsibilities:
Greet, assist and work with and enable both retail and industrial customers in purchasing hydraulic hose parts or components through familiarity and knowledge of vendor's products.
Identify the type of hose and fittings the customer needs.
Select necessary hose to make the assembly.
Prepare work orders both manually and computer generated.
Identify other items the customer may need.
Use creative solutions to meet the customers' needs.
Complete jobs in a timely manner and achieve zero comebacks.
Cut, fit and assemble hose and hose fittings and inspect or test completed assembly.
Use a variety of hand tools (wrench, hammer, handsaw, pneumatic wrench, hand grinder, power drill, calipers) and shop equipment (hose crimp machine, reusable hose assembly equipment, hose test machine, hose cut off saw, grinder, forklift, hydraulic shop press, welder, acetylene torch, pressure washer, drill press, band saw, parts cleaner).
Ensure proper inventory is maintained by counting, reordering or shipping materials.
Scan parts for weekly orders; put away stock and pull orders.
Maintain general work area and shop equipment in a clean, neat, safe manner.
Perform other related duties as required.
Position Requirements:
HS Diploma/GED
1-3 years prior retail sales experience preferably in hardware or industrial products.
Basic knowledge of fluid power preferred.
Aeroquip Fluid Conveyance Product School (AFCPS) is required within one year of hire date.
Using a variety of hand tools and shop equipment
Different hoses and thread configurations
Basic hydraulic principles
Apero Trax/RMA procedures and process
DSI/DIN process
Word, Outlook, Excel, and Internet
GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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